Summary:
If you are passionate about empowering individuals through learning and development?
Do you thrive in creating impact full training programs that inspire growth and innovation? We have an exciting opportunity for you!
Location: Gurugram
Your Future Employer:
An Institution that has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process.
Job Responsibilities:
The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under:
1. Training Strategy: Developing and implementing a training strategy aligned with the overall organizational goals.
2. Team Leadership: Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight
3. Training Performance Analysis:
Monitoring and analysing training performance data.
Ensuring more than 90% attendance at all the centers across the country
Ensuring less than 5% dropout across the centres
Responsible for putting students in the batches after admission.
To ensure student development activities regularly at the centers
To ensure a high level of student satisfaction and development
Ensuring the timely certification of the students
Controlling Training slippage and leakage at all levels.
Implementing timely corrective actions and strategies to achieve high training delivery performance.
4.Day-to-Day Operations:
Ensuring smooth functioning and efficiency in all aspects of the training activities at the center.
Responsible & involved in the selection and training of Trainers and training coordinators PAN India
Regular visits to centers PAN India
Faculty Management & Rostering of PAN India
Ensuring excellent training infrastructure including assets availability for the
students on a timely basis at all the centers
5. Company Policies & Directives:
Ensuring strict adherence to training Processes, Policies and Directives 6. Quality
Ensuring High-Quality delivery of Training & and meeting students' placement goals
Requirements:
Experience: 17 + Years
Minimum Qualification : Graduation
Experience in L&D /Training deliverl from reputed companies.
Very good communication skills/ energetic & enthusiastic /target oriented/team player
Open to travel extensively
Well versed with Excel, Word ,Power Point and Presentation
Reach us: If you think this role is aligned with your career, kindly write me an email along with your updated CV on ananya.shahi@crescendogroup.in for a confidential discussion on the role.
Disclaimer: Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.
Keywords- Crescendo Global, Talent Acquisition, Training,Training Delivery, L&D, Learning and Development, education, ed-tech